Privacy policy & Cookies

Privacy Policy

 

Various international, European or national legal texts are now applicable to the protection of personal data. The most important ones are:

 

Aquilab is committed to complying with these regulations. Thanks to this commitment, Aquilab customers are able to meet some of their own regulatory obligations. Other specific regulations may also exist, in particular for certain categories of personal data. This is the case for health data processing. It is up to the customer to clearly identify the regulations applicable to his activities, in order to comply with them.

 

We do not re-use collected data

Aquilab commits to processing personal data of the customer solely for the purpose of the proper performance of the services and according to his/her instructions.

The information collected as part of our services remains the property of the customer.

We prohibit any resale of such data, as well as any use for commercial purposes (such as profiling or direct marketing activities).

 

What do we do with your data?

Management of subscriptions to our newsletters and/or e-mail alerts;

Managing the exercise of your rights over your personal data, under the stated conditions;

Control of the compliance with the applicable legislation, of our contracts and general terms of use.

 

We measure attendance and audience

Compilation of statistics and volumes of attendance and use of elements composing our sites (sections and contents visited, routes) in order to increase attractivity and improve the user-friendliness of our services.

 

How long do we keep your data?

The retention periods vary according to the type of current relationship (you are an active client, you are a former client, you are a prospective or potential client). Data related to your navigation on our website which are collected by the cookies you authorized have a specific retention period.

 

Type of data Use Retention period
Data from a prospective client    
All Data Compiling and management of a potential client portfolio 13 months from the collection of data or last contact from the potential customer
Data from active client    
All Data Management of customer account For the duration of the contract
Data generated by cookies    
Data from your navigation on our website Measure of attendance 13 months maximum

 

What are your rights?

 

Your rights regarding access to your personal data

You have the right to request access to your personal data and you have the right to ask for incorrect, inaccurate or incomplete personal data to be corrected. You can also request for your data to be erased or object to the processing of your personal data, on grounds relating to legitimate reason.

You have the right to get a copy of your data in an accessible format and can ask to exercise data portability, that is to transfer your data to another controller.

You can also address your requests relating to compiling, erasing or reuse your personal data after your death.

You can exercise your rights by contacting the Data Protection Officer (“DPO”) at Aquilab at: dpo@aquilab.com

 

We inform you in case of data breach

Aquilab take great care in insuring security. We anticipate all possible scenarios, including those with a data breach. In this case, we commit to informing the concerned clients as soon as possible. This notification will state the nature of the incident, its foreseeable consequences, as well as the measures taken to solve or minimize the breach.

 

COOKIES POLICY

 

Welcome to Aquilab website

Our cookies policy is designed to describe how Aquilab uses navigation data or any other information related to the access and use of the website and other media (emails), directly or through the advertisement contents on other sites (social networks, etc).

You will also find information on your rights and how to exercise them.

This information is given to you in compliance with current regulations, in particular the Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector and in compliance with the General Data Protection Regulation (“RGPD”) UE 2016/679.

 

  1. Type of cookies

Under the terms of this policy, the terms “cookies and other trackers” or “cookies” refer to all of the trackers left and read while users browse website and other media from Aquilab within the European Union, and member states of the European Economic Area (EEA). This includes HTTP cookies, flash cookies, tags (also known as invisible pixels and web bugs), scripts, and fingerprinting results. This policy applies, regardless of whether or not the data collected by the cookies is personal.

 

What is a cookie?

A cookie is a small piece of data that can be sent by websites via your browser. Cookies are stored on your device (computer, smartphone, tablet, etc.) when you visit certain websites.

Cookies allow companies to store and gather data regarding website visitors’ browsing habits and hardware, then recognise the visitor using the data gathered.

The data collected through these cookies may concern the number of pages visited, the language chosen, the city that your IP address is connected to, the frequency and recurrence of your visits, visit duration, the browser used, and the operator or device type that is being used to visit the website.

 

What is a web tag?

Otherwise known as pixel tags, invisible pixels, clear GIFs, web bugs, web tags are small pieces of autonomous code, or an image present on certain pages to monitor and track traffic.

 

What is fingerprinting?

Fingerprinting creates a unique ID for the server browsing a webpage based on elements of its configuration, for tracking purposes.

 

  1. Cookies used on Aquilab website

Generally, there are different reasons for using cookies.

Some cookies are required for the Aquilab website to work properly, and enable you to access them and log in by using essential features. Essential cookies are solely designed to allow for electronic communication.

They are vital for the online communication service you are using to work, and they will be used to enable you to display the page requested in an appropriate format for your screen, allow the website to work in an optimal manner, and provide a browsing experience that:

  • Manages traffic spikes ;
  • Takes into account the user’s acceptance or refusal with regards to analysing the data collected on the website.

In compliance with the regulation previously mentioned, they are used without requiring your consent. You can, however, block and/or delete them through your browser settings. Your user experience and browsing security may be degraded as a result. Certain pages and features may also be inaccessible.

 

Other cookies are also required for improving the browsing experience. Improvement cookies enable websites to:

  • Collect and analyse information on the behaviour of users visiting our websites, in order to improve the way they work (namely improving the performance and visibility of pages, for example).
  • Secure our websites by detecting unusual activity, for example.

In compliance with applicable regulations, they are used with your consent.

These cookies are not essential for the website to work properly. However, refusing these cookies may make value-added services difficult to use, or completely unavailable, whereas they would usually improve your user experience.

 

Other cookies allow users to share Aquilab content on social media platforms, and other third-party websites (third-party cookies). These cookies allow users to access and use software tools and platforms (such as social networks, video streaming solutions, etc.) offered by third parties, make the website more user-friendly, and help it get promoted via Aquilab website content being shared on third-party platforms.

In this case, data related to website visitors, their browsing and their actions associated with the content they are interacting with is accessible by these third-party platforms. Aquilab website inserts different social modules and pixels that enable users to request content from the platforms that deliver it. In this case, the platforms delivering these modules are considered as data controllers under the GDPR when they determine the purposes and means of processing data in line with their confidentiality policy. For this reason, certain features on the website are dependent on services offered by these third parties, and leave cookies. The websites delivering these third-party cookies, app buttons and extensions may request for users to log in via the button, even when the user does not use it while they browse the website. In compliance with regulations, they are also used with your consent.

OVHcloud strongly recommends reading the confidentiality policies for these third parties:

Facebook

Linkedin

Twitter

Youtube

 

  1. How do I manage cookies?

In compliance with regulation (EU) 2016/679 relating to the protection of natural persons with regard to the processing of personal data and the free circulation of this data (the GDPR), the agreement of the users whose data will be processed must be expressed by using the correct settings on a browser or other application.

 

Browser settings

Browsers offer a number of rules allowing users to express their choices in terms of cookies. Regardless of their purpose, you can authorise, block and delete cookies stored on your device by setting your browser options. For the latest browsers, you will find indications via the following links:

Internet Explorer

Safari

Chrome

Firefox

Finally, please note that disabling a cookie may stop you from being able to browse the website or make them more difficult to use. For further information on this, please read part 2 above, entitled “Cookies used on Aquilab website”.

 

Managing scripts, tags and banner cookies

Aquilab uses a tag management solution that centralises scripts, and as a result, the collection of your consent in accordance with the terms and conditions and usage that enable you to use a user-friendly, intuitive solution. This means you can manage the various features that leave cookies (adverts, social media buttons, videos and other modules inserted into the website’s pages) by centralising the area for collecting consent via the cookie banner.

 

  1. How to exercise your rights

In compliance with the legislation related to the protection of personal data, you have the right to access, rectify, oppose, limit and delete personal data concerning your identity. This may be exercised in application of the previous point of the cookie policy, or by contacting the person delegated for data protection via dpo@aquilab.com